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Job Vacancies at White Rose Retailers

 

We have current vacancies at O2, for an Assistant Store Manager, as well as a Retail Advisor – details below

Assistant Store Manager

Your role is to help create a high performing, motivated and engaged team through leading, coaching and inspiring. You will encourage team members to love the job they do and make sure they are having great conversations with our customers to understanding their needs using Leap, so they sell the right product and service to them. Making every day better for our customers through personal experiences that count.

You will also manage individual’s performance and develop the team to achieve and improve on business targets, store standards and compliance.

Reporting to the Store Leader and having people management responsibility for the team members within the Store, you will be expected to lead the store along the store leader on a daily basis.

Travel is part of the role through Store Visits and wider team meetings and depending on the Store location and trading patterns, weekend and evening working will be expected.

 

Responsibilities

The main responsibilities of the role are:

  • Empowering your team to have great conversations with our customers, helping them to buy more easily
  • Monitoring daily store activity/targets by the delivery of daily briefings and key business information to the team
  • Leading the performance of the team alongside the store leader and delivering monthly 1-2-1s
  • Utilising O2 Campus and Leap sales framework
  • Delivering regular, consistent and effective reviews and demonstrating effective coaching behaviours. To help to grow talent and succession within the store.
  • Being passionate about O2`s products, services and propositions and understand what we offer as a business. Becoming a guide in all things O2.
  • Using in store systems to take ownership of compliance to deliver O2 policies and procedures.
  • Maximising productivity in the Store and delivering store rotas in an effective and timely manner
  • Ensuring store is adhering to key compliance requirements in relation to store standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts
  • Deputising for the Store Leader when required
  • Working with your team to take ownership of the store appearance, taking pride in where you work

 

 

Find out more about Benefits, Skills and Experience needed for this role on O2 Careers Website

 

Additional Information

Hours: 37.5hrs (Full flexibility required)

 

Apply link

http://tiny.cc/px69iz

 

 

Retail Advisor

Your role as a Retail Advisor is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like.

As part of a leading brand we offer a differential customer experience. You will do this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count.

Responsibilities

The main responsibilities of the role are:

  • Being passionate about o2s products, services and propositions and understanding what we offer as a business. Becoming an expert in all things o2
  • Working to and following our customer excellence framework to make sure you are delivering a great personalised customer service/experience in store
  • Working to store targets – selling and discussing products, services and propositions that meet the customer needs in an enthusiastic and knowledgeable way
  • Being aware of your own performance and the team performance and how it commits to o2’s success
  • Using in store systems and working to processes. Taking ownership of what you do and making sure the Store operates effectively and within compliance
  • Taking ownership for your development with support from your Store Leader, Territory Trainers and our Academy and Learning Zone
  • Supporting the Store Leadership team to open and close the Store
  • Working with your team to take ownership of the store appearance. Taking pride in where you work

Find out more about Benefits, Skills and Experience Needed for this role on O2 Careers Website

Additional Information:

Starting salary: £9.13 per hour plus performance bonus.
Hours: 12 hours

 

Apply link:

http://tiny.cc/gx69iz

 

 

We will post other new vacancies as and when they occur, so keep checking back here to see what is available.

However, we will be posting vacancies on FaceBook and Twitter, so that you get to find out first, so make sure you follow us on social media!